by Karen Kendrick | Mar 18, 2024 | Assessments, Change Management, Data, Donor Retention, Donor Value Attrition, The Veritus Way | Data, Donor Attrition, Donor Retention, Metrics, Overcoming Objections, Performance, Relationships, Retention, The Veritus Way
For your organization to grow, you must move from a transactional mindset to a transformational fundraising program.
by Guest Contributor | Feb 12, 2024 | Communication Preferences, Donor Communication, Donor Conversations, Donor Preferences, Phone, Phone calls, texting | Communication, Donor Conversation, Relationships, Stewardship
Are phone calls still relevant in an era of video calls and smartphones? What’s the proper phone etiquette when contacting your donors?
by Richard Perry | Feb 5, 2024 | Donor Concerns, Impact Reporting, Trust, Unrestricted Giving | Fundraising, Impact, Non-Profits, Philanthropy, Relationships, Stress
The financial relationship of a donor to a non-profit is delicate. Here are five tips to tackle common concerns about how the money is spent.
by Jeff Schreifels | Jan 8, 2024 | Donor-Centered, Fundraising, Long-term thinking, Patience, Persistence | Culture of Philanthropy, Donor-Centered, Focus, Fundraising, Relationships
Cultivating meaningful relationships with your donors requires a relentless commitment to patience and persistence.
by Veritus Group | Dec 29, 2023 | Change Management, Management, Relationship Fundraising, Transactional Fundraising, Transactional Giving, Transformational Gifts | Culture of Philanthropy, Donor-Centered, Fundraising, Management, Money, Relationships
In this Question of the Month video, Jeff and Karen talk about how leaders can help their teams to move beyond transactional fundraising.
by Guest Contributor | Dec 6, 2023 | control, honesty, Relationship Building | Accountability, Donor Conversation, Personal Development, Relationships
There is so much you can’t control – but you can control your response to a difficult situation. If things go sideways, the key is to own it!