by Richard Perry and Jeff Schreifels | Jan 20, 2017 | Philanthropy, Reporting Back, Technology | Communication, Donor-Centered, Impact, Relationships, Storytelling
A Three-Part Series on Thanking, Reporting Back and Serving Your Major Donors That Will Break Through Their Noise and Bring Them Joy #2 — Reporting Back George, the CEO of a 5-million-dollar non-profit, was having breakfast at a diner when he noticed one of his donors...
by Richard Perry and Jeff Schreifels | Jan 18, 2017 | Authenticity, Gratefulness, Joy, Thanking | Communication, Marketing Plans, Moves Management, Relationships, Uncategorized
A Three-Part Series on Thanking, Reporting Back and Serving Your Major Donors that Will Break Through Their Noise and Bring Them Joy #1 — Thanking Donors Does it ever feel like you are constantly being bombarded with noise? Information, news, Twitter, Facebook,...
by Richard Perry and Jeff Schreifels | Jan 16, 2017 | Conflict, Cultivation, Saying No | Communication, Donor-Centered, Relationships, Stewardship, Uncategorized
Sixth in the series: Six Traits of Healthy Donor Relationships You probably would never think of saying “no” to a donor. But in a healthy relationship, sometimes you have to. It feels counter-intuitive, I know. But if you don’t do it, you will sow the seeds of a great...
by Richard Perry and Jeff Schreifels | Jan 13, 2017 | Cultivation, listening, Proof of Performance, Stewardship, Strategy | Communication, Donor Visits, Donor-Centered, Relationships, Uncategorized
Fifth in the series: Six Traits of Healthy Donor Relationships I could go on forever with lists on how to communicate effectively. But it all boils down, in my opinion, to two big points: You listen well and capture the meaning AND intent of your donors. You give them...
by Richard Perry and Jeff Schreifels | Jan 11, 2017 | Cultivation, Donor Care, Donor Treatment, Respect | Relationships, Stewardship, Uncategorized
Fourth in the series: Six Traits of Healthy Donor Relationships I was with a man several weeks ago who gave me all the outer signs of respect but who, in reality, did not respect me at all. Here is what that looked like and how it felt. When I emailed him to book a...