Creating Donor Joy: Breaking Through the Noise with Thanks

Creating Donor Joy: Breaking Through the Noise with Thanks

A Three-Part Series on Thanking, Reporting Back and Serving Your Major Donors that Will Break Through Their Noise and Bring Them Joy #1 — Thanking Donors Does it ever feel like you are constantly being bombarded with noise? Information, news, Twitter, Facebook,...
Setting Boundaries with Donors Fosters Healthy Relationships

Setting Boundaries with Donors Fosters Healthy Relationships

Sixth in the series: Six Traits of Healthy Donor Relationships You probably would never think of saying “no” to a donor. But in a healthy relationship, sometimes you have to. It feels counter-intuitive, I know. But if you don’t do it, you will sow the seeds of a great...
Effective Communication Builds Healthy Donor Relationships

Effective Communication Builds Healthy Donor Relationships

Fifth in the series: Six Traits of Healthy Donor Relationships I could go on forever with lists on how to communicate effectively. But it all boils down, in my opinion, to two big points: You listen well and capture the meaning AND intent of your donors. You give them...