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Persistence in the Process

3 min read

Persistence in the Process

I’m not generally a fan of leader boards. I think they can cause unnecessary competition and anxiety on possibly meaningless KPIs. But. My experience in working with a $100M size organization changed my thinking a bit. Their pain point was a large number of donors stuck in the Mid-Level giving...

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Ignore Communication Preference at Your Peril

1 min read

Ignore Communication Preference at Your Peril

There is no doubt that you have your preference in terms of communication. I do. I love texts and email. Clean. Simple. Fast. The great thing about texting and email is you write them, send them, and...

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Don’t Cut Your Budget… Delight Your Donors!

1 min read

Don’t Cut Your Budget… Delight Your Donors!

If you are non-profit leader or manager who is concerned with managing expenses and is considering cutting or downsizing your relational fundraising program… think again. Recently, I was reading Seth...

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Does Your Thank You Message Need a Refresh?

4 min read

Does Your Thank You Message Need a Refresh?

You may be tired of hearing yourself write. What I mean is, that same repeated thank you message might take seconds to write, because you have it down, but you might be feeling bored out of your...

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New Podcast Episodes, Webinar Replays, and More: November 2024

3 min read

New Podcast Episodes, Webinar Replays, and More: November 2024

In case you missed it, here’s a recap of our latest podcast episodes, webinars, and more resources to help you raise more revenue for your mission!

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Who Has Loved You Into Being?

1 min read

Who Has Loved You Into Being?

My wife and I went to see It’s a Beautiful Day in the Neighborhood, starring Tom Hanks, who plays Fred Rogers. It was a wonderful film, and I urge you to see it. There was one scene that will stick...

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It’s Not Enough to Say Thanks

3 min read

It’s Not Enough to Say Thanks

You know that when a donor gives a gift, your first job is to say thank you, as quickly as possible. Amazingly, colleagues in our industry (including Richard and myself) have written, conferenced,...

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Express Gratitude to Donors Daily

2 min read

Express Gratitude to Donors Daily

One thing that’s difficult for me to do is to focus on the positive things people do. Jeff and my wife both tell me regularly that I am too problem-oriented. There is good and bad news to this...

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Keep Your Eyes on Dec. 31: How to Focus and Get It All Done at Year-End

3 min read

Keep Your Eyes on Dec. 31: How to Focus and Get It All Done at Year-End

There are 22 workdays until Dec. 20. You’ll likely also work a few of the days between then and Dec. 31, so let’s call it a holiday-specific 25 workdays til year-end.

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You Can Have More Major Donors in 2025

3 min read

You Can Have More Major Donors in 2025

We are absolutely living in strange times. Many have coined it the second “Gilded Age.” We see power in the hands of extremely wealthy billionaires and the gulf between the wealthiest and the poorest...

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