How well do you know what you’re selling?

I thought Richard had a great series of posts recently on how to make “the ask” and handle objections.  It was really solid stuff. Today, I want to talk about something that should happen way before considering “the ask.”  That is…how well do you know what you’re...

Steps To Making A Successful Ask

If the role of money is to transfer value (see post on this by clicking here), and you have a donor who loves your organization and is comfortable with your relationship, then it’s time to ask the donor the following question: What would it take for you to consider...

Dealing With Donor Objections

One of the most frustrating things an MGO can experience is an objection.  And the tendency, when the objection card is played, is to take it personally or get defensive.  But an objection is nothing more than a signal or marker for something else. And the minute you...

Getting Appointments – Handling Appointment Objections – Part 2

On the last post I talked about building relationship as the first step toward getting a relationship.  Now, I want to go back to the original questions/objections I started this post with and give you my suggestions on how to handle each one. FIRST, my assumption is...