Like one exceptional brand, you too can be known for your great “customer service” – to donors.
Personal touches with donors can lead to closer connections with major donors. These relationship-building communications are crucial to fundraising.
When a Major Gift Officer leaves your organization what happens to the donors in his or her caseload? In this post, you’ll discover a process that will help your organization stay connected to your donors and continue serving them during the transition.
Major gift officers can learn a lot from well-run customer service companies like Ruby Receptionists. MGOs should practice WOWism too!