by Richard Perry and Jeff Schreifels | Mar 5, 2021 | preferences, social media | Communication, Cultivation
Recently, I shared a post entitled “Should You Be Your Donor’s Facebook Friend” where I addressed the dangers of connecting personally with a donor on social media. I wanted to follow up on that blog and tackle a related question: Are there ways to connect...
by Richard Perry and Jeff Schreifels | Feb 15, 2021 | Change, preferences | Communication, Donor-Centered, Passions and Interests
You know how Richard and I are always reminding you to make sure you really know your donors. We want to make sure you know how they like to be communicated with, what their passions and interests are and why they have them and that you use all of that information to...
by Richard Perry and Jeff Schreifels | Feb 8, 2021 | preferences | Communication, Donor-Centered
“I don’t know why they keep calling me,” said the frustrated donor. “I’ve told the person (the organization’s MGO) that I don’t like talking on the phone and to please email me. But he just keeps calling!” This is one of the most abusive things a MGO or PGO can do –...
by Richard Perry and Jeff Schreifels | Sep 25, 2019 | preferences, Research, Trust | Communication, Donor-Centered, Qualifying
You have one or two of them, right now, in your portfolio. It’s a major donor who just doesn’t want to communicate in person or on the phone with you. It’s frustrating for you, because they’re giving significantly to your organization, and you feel you could do so...