by Richard Perry and Jeff Schreifels | Mar 4, 2016 | Admin support, Back Office, Data Processing, Donor Care, Offer Development, Receipting, Research, support, Systems | Hiring, Impact, Major Gifts, Management, Non-Profits, Overworked, Teamwork, Uncategorized
The back office is just as important as any donor-facing activity. We simply need to get that fact into our heads and into our practice as fundraisers.
by Richard Perry and Jeff Schreifels | Jan 13, 2016 | Communication, Impact Reporting, Receipting, Thank You | Major Gifts, Moves Management, Relationships, Strategic Plans, Uncategorized
Just thanking and talking back when a major donor’s gift comes in is sort of like saying, in a socially acceptable way: “Hey, thanks for the money. Talk to you when you give again! Don’t expect anything until then.” This is harmful to the relationship.
by Richard Perry and Jeff Schreifels | Jun 29, 2015 | Cultivation, Receipting, Thank You | Donor-Centered, Major Gifts
A donor deserves to be honored and valued. It is our duty to steward and care for them.
by Richard Perry and Jeff Schreifels | Oct 8, 2014 | Attrition, gratitude, Receipting, Thank You | Donor Retention, Major Gifts, Relationships, Stewardship
Several months ago Bloomerang published this graphic showing data from a study called the Fundraising Effectiveness Project. Much of the information on here is known to most of us – namely, that donor retention is pretty low. But there were two pieces of information...