We often talk to leaders and managers of non-profits who tell us they’re leading a donor-centered non-profit. That’s great! But then we start asking questions:
- Do you have a system set up to thank donors properly?
- Do you have an infrastructure that allows you to get information on donor impact from the program side?
- Does finance and program sit at the table with major gift officers to discuss donor offers?
- Do you provide administrative support for your major gift team?
Most often, the answer is no.
In this episode, Richard and Jeff discuss why the “back office” of a major gift program is so crucial for success, and why a major gift program can’t succeed just on the backs of your front-line fundraisers.