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What does it take to be a manager people truly want to work for and follow? What qualities inspire staff to excel, stay motivated, and find joy in their work? The truth is, if we want to reimagine the non-profit workplace and reduce the high turnover rates we’re seeing in fundraising, we must start...
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I’ve seen a lot of non-functional organizational structures in fundraising over the years. And while we could all trade stories about messy org charts and strange reporting lines, it’s more useful to...
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Not too long ago, a development director called to tell me how much she enjoyed one of our webinars on value attrition and why reviewing and analyzing data is so important before you start a major...
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One of the most common frustrations I hear from major gift officers is this: “How can I get my donor to actually talk to me?” Believe me, I get it. You’re trying to do good work. You’re reaching out,...
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In recent months, I’ve spoken with countless fundraisers who are facing an uncomfortable and exhausting truth: they’re being asked to do more with less. “I’m doing the work of three people right now...
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“Should I friend my donor on Facebook?” “Is it OK to follow my donors on Instagram, LinkedIn, or other social media channels?” I get these questions all the time. They're fair questions, especially...
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It’s no secret that front-line fundraisers are leaving their roles at an alarming rate. Many are walking away from causes they care deeply about because the work environment isn’t sustainable. As...
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In Part One of this series, my colleague Lauren shared how making assumptions can derail your efforts to relationally qualify donors. (If you haven’t read it yet, I highly recommend it!)
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This is the first post in a two-part series on how the stories you tell yourself about donors can hold both you—and them—back. Stay tuned for Part 2, when my colleague Theresa Tapocsi, who shares how...
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My guess is that either you—or someone you know—are thinking about leaving their organization for another position. Maybe they’ve already left. It’s happening across the sector, and it’s not slowing...
