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Stewardship

3 min read

What Does The New Phone Etiquette Mean for Your Donor Calls?

I recently re-read an article in the Washington Post on the new phone etiquette. Their hot take? “Text first and never leave a voice mail.” And while I get the sentiment behind that, it’s not...

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2 min read

I Doubled My Support and I Liked It

OK, not as catchy as Katy Perry’s 2008 debut single, but hopefully it got your attention!

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I Don’t Like the Term “Moves Management”

2 min read

I Don’t Like the Term “Moves Management”

I know that at one point, the term “Moves Management” was helpful. It was a way to understand the stages around a relationship with a major donor (identification, cultivation, solicitation,...

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Setting Boundaries with Donors Fosters Healthy Relationships

2 min read

Setting Boundaries with Donors Fosters Healthy Relationships

Sixth in the series: Six Traits of Healthy Donor Relationships You probably would never think of saying “no” to a donor. But in a healthy relationship, sometimes you have to. It feels...

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4 min read

How to Turn a Donor Into a Stranger

When Jeff sent me this letter I took a little trip in my mind. I went to this lady’s home and sat beside her as she was writing. It was a very sad experience. Take a moment to read what she wrote. I...

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