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Stewardship

3 min read

What Does The New Phone Etiquette Mean for Your Donor Calls?

I recently re-read an article in the Washington Post on the new phone etiquette. Their hot take? “Text first and never leave a voice mail.” And while I get the sentiment behind that, it’s not...

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2 min read

I Doubled My Support and I Liked It

OK, not as catchy as Katy Perry’s 2008 debut single, but hopefully it got your attention!

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I Don’t Like the Term “Moves Management”

2 min read

I Don’t Like the Term “Moves Management”

I know that at one point, the term “Moves Management” was helpful. It was a way to understand the stages around a relationship with a major donor (identification, cultivation, solicitation,...

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Setting Boundaries with Donors Fosters Healthy Relationships

2 min read

Setting Boundaries with Donors Fosters Healthy Relationships

Sixth in the series: Six Traits of Healthy Donor Relationships You probably would never think of saying “no” to a donor. But in a healthy relationship, sometimes you have to. It feels...

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3 min read

Keep the Donor Pipeline Flowing

We at Veritus Group are passionate about major gifts (you may have guessed that from the majority of our blog posts). About a year and a half ago, we branched out to start developing strategies to...

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4 min read

More Non-Profits Will Value Donors as Partners: #1 Trend to Watch in 2015

There are going to be some changes this year that will be good for donors and bad for unenlightened managers and CEOs of non-profits. As Jeff and I have looked at the fundraising landscape with a...

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3 min read

What To Do With Donors Who Reach A Giving Threshold

You have likely been in the situation where a current or new donor reaches the $500+ cumulative level of giving, and either the MGO drops everything to handle her, or the donor is handed off to...

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3 min read

The Ideal Composition of a Caseload

Things are not going well for you as an MGO. You feel as though you are not managing your donors properly or, in many ways, you could be managing them better. You are behind in revenue and it’s time...

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4 min read

How to Turn a Donor Into a Stranger

When Jeff sent me this letter I took a little trip in my mind. I went to this lady’s home and sat beside her as she was writing. It was a very sad experience. Take a moment to read what she wrote. I...

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3 min read

Transporting Your Donor to the Scene: Take Your Donor Into the Need

It never fails. The MGO is stuck in his relationship with the donor. He can’t seem to get her engaged. He even knows what the donor is interested in, but nothing seems to be working. So I ask: “Did...

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