3 min read
Four Meaningful Ways to Say Thanks
At Veritus, we talk a lot about transformation—transforming how you engage with your donors, how you manage your caseload, and how you show up in this work every day. But one of the simplest, most...
Passionate Giving BlogTM
Stewardship
3 min read
What Does The New Phone Etiquette Mean for Your Donor Calls?
I recently re-read an article in the Washington Post on the new phone etiquette. Their hot take? “Text first and never leave a voice mail.” And while I get the sentiment behind that, it’s not...
2 min read
I Doubled My Support and I Liked It
OK, not as catchy as Katy Perry’s 2008 debut single, but hopefully it got your attention!
2 min read
I Don’t Like the Term “Moves Management”
I know that at one point, the term “Moves Management” was helpful. It was a way to understand the stages around a relationship with a major donor (identification, cultivation, solicitation,...
2 min read
Setting Boundaries with Donors Fosters Healthy Relationships
Sixth in the series: Six Traits of Healthy Donor Relationships You probably would never think of saying “no” to a donor. But in a healthy relationship, sometimes you have to. It feels...
3 min read
Honesty and Transparency Build Trust with Donors
Part three of the series: Six Traits of Healthy Donor Relationships “Yes, you are right. Our overhead is 26%!” “I’m calling to let you know that the project you funded is being shut down. We thought...
3 min read
Keep the Donor Pipeline Flowing
We at Veritus Group are passionate about major gifts (you may have guessed that from the majority of our blog posts). About a year and a half ago, we branched out to start developing strategies to...
4 min read
More Non-Profits Will Value Donors as Partners: #1 Trend to Watch in 2015
There are going to be some changes this year that will be good for donors and bad for unenlightened managers and CEOs of non-profits. As Jeff and I have looked at the fundraising landscape with a...
3 min read
What To Do With Donors Who Reach A Giving Threshold
You have likely been in the situation where a current or new donor reaches the $500+ cumulative level of giving, and either the MGO drops everything to handle her, or the donor is handed off to...
3 min read
No Answer? Try 7 Times!
We have all had the experience. We try to contact donors and no answer. They will not answer the phone. They will not answer their email. They probably don’t open our mail. And the silence is...
