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Donor Communication

Are You Asking Your Donors “Why” Enough?

2 min read

Are You Asking Your Donors “Why” Enough?

Why does your donor love your organization so much? Have you sat down with your donor and really listened to their answer? If they said something like, “Well, I just think you do a great job,” did...

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The Best Podcast Episodes and Blogs of 2024!

4 min read

The Best Podcast Episodes and Blogs of 2024!

Here's a recap of our favorite podcast episodes, blogs, and other resources that you might have missed over 2024 to help you raise more revenue for your mission. Best of the Nothing But Major Gifts...

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Ignore Communication Preference at Your Peril

1 min read

Ignore Communication Preference at Your Peril

There is no doubt that you have your preference in terms of communication. I do. I love texts and email. Clean. Simple. Fast. The great thing about texting and email is you write them, send them, and...

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Does Your Thank You Message Need a Refresh?

4 min read

Does Your Thank You Message Need a Refresh?

You may be tired of hearing yourself write. What I mean is, that same repeated thank you message might take seconds to write, because you have it down, but you might be feeling bored out of your...

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It’s Not Enough to Say Thanks

3 min read

It’s Not Enough to Say Thanks

You know that when a donor gives a gift, your first job is to say thank you, as quickly as possible. Amazingly, colleagues in our industry (including Richard and myself) have written, conferenced,...

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Are Donors Even Reading Your Emails? 13 Pro Tips to Help You Write Better Emails

4 min read

Are Donors Even Reading Your Emails? 13 Pro Tips to Help You Write Better Emails

Recently on our team Slack channel, our coaches shared that we send a lot of these tips to our clients about how to write an effective email, so I thought it would be a great resource to share them...

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Why Your Donor Doesn’t Talk About Their End-of-Life Charitable Plans

4 min read

Why Your Donor Doesn’t Talk About Their End-of-Life Charitable Plans

“How many of your donors have made a planned gift?” A question like this, or really anything related to “planned giving,” strikes terror into your heart and the hearts of every other fundraiser I...

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Why Do Fundraisers Avoid the Problem in Their Storytelling?

3 min read

Why Do Fundraisers Avoid the Problem in Their Storytelling?

You have a flat tire, so you need to go get it fixed. You’re hungry so you stop and get some fast food, or you visit the grocery store. When you’re not feeling well – you go to the doctor. If your...

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Don’t Be White Noise to Your Donor: 4 Ways to Stand Out

2 min read

Don’t Be White Noise to Your Donor: 4 Ways to Stand Out

You know those sound machines that create white noise and block out all the other sounds around them? That’s what’s happening to your donors right now because everyone is following the same donor...

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What the Arab Culture Can Teach Us About Meaningful Donor Conversations

3 min read

What the Arab Culture Can Teach Us About Meaningful Donor Conversations

If your donor seems hesitant to meet with you, it might be because of how you run your meetings. Here’s a different way to think about donor conversations which will change how you organize and...

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