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Donor Communication

Strengthening Public Media: Turning Crisis into Opportunity

3 min read

Strengthening Public Media: Turning Crisis into Opportunity

The health of public media is facing another crisis. Over the last couple months, the new administration has challenged the integrity of—and threatened to defund—a valuable national infrastructure,...

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What Does Tradition Have to Do with Donors?

2 min read

What Does Tradition Have to Do with Donors?

What holiday traditions do you love? We just celebrated a number of holidays with many beautiful traditions. One of my family’s favorite tradition is to make Scandinavian Almond Bars together, a...

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Are You Asking Your Donors “Why” Enough?

2 min read

Are You Asking Your Donors “Why” Enough?

Why does your donor love your organization so much? Have you sat down with your donor and really listened to their answer? If they said something like, “Well, I just think you do a great job,” did...

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The Best Podcast Episodes and Blogs of 2024!

4 min read

The Best Podcast Episodes and Blogs of 2024!

Here's a recap of our favorite podcast episodes, blogs, and other resources that you might have missed over 2024 to help you raise more revenue for your mission. Best of the Nothing But Major Gifts...

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Ignore Communication Preference at Your Peril

1 min read

Ignore Communication Preference at Your Peril

There is no doubt that you have your preference in terms of communication. I do. I love texts and email. Clean. Simple. Fast. The great thing about texting and email is you write them, send them, and...

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Does Your Thank You Message Need a Refresh?

4 min read

Does Your Thank You Message Need a Refresh?

You may be tired of hearing yourself write. What I mean is, that same repeated thank you message might take seconds to write, because you have it down, but you might be feeling bored out of your...

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It’s Not Enough to Say Thanks

3 min read

It’s Not Enough to Say Thanks

You know that when a donor gives a gift, your first job is to say thank you, as quickly as possible. Amazingly, colleagues in our industry (including Richard and myself) have written, conferenced,...

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2 min read

Soaking Up Fall: 5 Donor Strategies You Don’t Want to Forget!

I know there are people who relish the summer. Loading it with expectations of all manner of possibilities. They get a sinking feeling as sunsets start earlier in the evening and the air begins to...

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Are Donors Even Reading Your Emails? 13 Pro Tips to Help You Write Better Emails

4 min read

Are Donors Even Reading Your Emails? 13 Pro Tips to Help You Write Better Emails

Recently on our team Slack channel, our coaches shared that we send a lot of these tips to our clients about how to write an effective email, so I thought it would be a great resource to share them...

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Why Your Donor Doesn’t Talk About Their End-of-Life Charitable Plans

4 min read

Why Your Donor Doesn’t Talk About Their End-of-Life Charitable Plans

“How many of your donors have made a planned gift?” A question like this, or really anything related to “planned giving,” strikes terror into your heart and the hearts of every other fundraiser I...

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