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Donor Communication

Does Your Thank You Message Need a Refresh?

4 min read

Does Your Thank You Message Need a Refresh?

You may be tired of hearing yourself write. What I mean is, that same repeated thank you message might take seconds to write, because you have it down, but you might be feeling bored out of your...

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It’s Not Enough to Say Thanks

3 min read

It’s Not Enough to Say Thanks

You know that when a donor gives a gift, your first job is to say thank you, as quickly as possible. Amazingly, colleagues in our industry (including Richard and myself) have written, conferenced,...

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Are Donors Even Reading Your Emails? 13 Pro Tips to Help You Write Better Emails

4 min read

Are Donors Even Reading Your Emails? 13 Pro Tips to Help You Write Better Emails

Recently on our team Slack channel, our coaches shared that we send a lot of these tips to our clients about how to write an effective email, so I thought it would be a great resource to share them...

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What the Arab Culture Can Teach Us About Meaningful Donor Conversations

3 min read

What the Arab Culture Can Teach Us About Meaningful Donor Conversations

If your donor seems hesitant to meet with you, it might be because of how you run your meetings. Here’s a different way to think about donor conversations which will change how you organize and...

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Are You Asking Your Donors “Why” Enough?

2 min read

Are You Asking Your Donors “Why” Enough?

Why does your donor love your organization so much? Have you sat down with your donor and really listened to their answer? If they said something like, “well, I just think you do a great job,” did...

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