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Donor Communication

Why Won’t My Donor Talk to Me? Here’s What You Might Be Missing

2 min read

Why Won’t My Donor Talk to Me? Here’s What You Might Be Missing

One of the most common frustrations I hear from major gift officers is this: “How can I get my donor to actually talk to me?” Believe me, I get it. You’re trying to do good work. You’re reaching out,...

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Should You Be Facebook Friends with Your Donors? Let’s Talk Boundaries

2 min read

Should You Be Facebook Friends with Your Donors? Let’s Talk Boundaries

“Should I friend my donor on Facebook?” “Is it OK to follow my donors on Instagram, LinkedIn, or other social media channels?” I get these questions all the time. They're fair questions, especially...

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Writing Their Story: Making Assumptions Hurts Donor Relationships (Part 2)

2 min read

Writing Their Story: Making Assumptions Hurts Donor Relationships (Part 2)

In Part One of this series, my colleague Lauren shared how making assumptions can derail your efforts to relationally qualify donors. (If you haven’t read it yet, I highly recommend it!)

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The Anatomy of a Great Touch Point

3 min read

The Anatomy of a Great Touch Point

Not long ago, I received one of the most meaningful donor touch points in my life—and I didn’t see it coming. It caught me completely off guard in the best possible way, and it reminded me just how...

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Strengthening Public Media: Turning Crisis into Opportunity

3 min read

Strengthening Public Media: Turning Crisis into Opportunity

The health of public media is facing another crisis. Over the last couple months, the new administration has challenged the integrity of—and threatened to defund—a valuable national infrastructure,...

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What Does Tradition Have to Do with Donors?

2 min read

What Does Tradition Have to Do with Donors?

What holiday traditions do you love? We just celebrated a number of holidays with many beautiful traditions. One of my family’s favorite tradition is to make Scandinavian Almond Bars together, a...

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Are You Asking Your Donors “Why” Enough?

2 min read

Are You Asking Your Donors “Why” Enough?

Why does your donor love your organization so much? Have you sat down with your donor and really listened to their answer? If they said something like, “Well, I just think you do a great job,” did...

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The Best Podcast Episodes and Blogs of 2024!

4 min read

The Best Podcast Episodes and Blogs of 2024!

Here's a recap of our favorite podcast episodes, blogs, and other resources that you might have missed over 2024 to help you raise more revenue for your mission. Best of the Nothing But Major Gifts...

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Ignore Communication Preference at Your Peril

1 min read

Ignore Communication Preference at Your Peril

There is no doubt that you have your preference in terms of communication. I do. I love texts and email. Clean. Simple. Fast. The great thing about texting and email is you write them, send them, and...

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Does Your Thank You Message Need a Refresh?

4 min read

Does Your Thank You Message Need a Refresh?

You may be tired of hearing yourself write. What I mean is, that same repeated thank you message might take seconds to write, because you have it down, but you might be feeling bored out of your...

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