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Donor Relations

Express Gratitude to Donors Daily

2 min read

Express Gratitude to Donors Daily

One thing that’s difficult for me to do is to focus on the positive things people do. Jeff and my wife both tell me regularly that I am too problem-oriented. There is good and bad news to this...

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Why Your Donor Doesn’t Talk About Their End-of-Life Charitable Plans

4 min read

Why Your Donor Doesn’t Talk About Their End-of-Life Charitable Plans

“How many of your donors have made a planned gift?” A question like this, or really anything related to “planned giving,” strikes terror into your heart and the hearts of every other fundraiser I...

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The Balancing Act of Year-End Outreach in Major Gifts

3 min read

The Balancing Act of Year-End Outreach in Major Gifts

Your hands ache from writing “We couldn’t do this work without you,” on hundreds of cards. The papercuts on your fingertips sting as you shovel another handful of Fritos into your mouth, desperate to...

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 Five Things You Must Do in Caseload Management at the Beginning of This Year

2 min read

Five Things You Must Do in Caseload Management at the Beginning of This Year

Don’t let one more minute of this new year go by before you cross off the following five things in your major gifts caseload management: Review your caseload and make donor additions and deletions....

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Should You Be Your Donor’s Facebook Friend?

1 min read

Should You Be Your Donor’s Facebook Friend?

Should you be your donor’s Facebook friend? It’s a question we’re often asked. In fact, it’s really the broader question of how friendly should a MGO or PGO be with their caseload donors?

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Setting Boundaries with Donors

2 min read

Setting Boundaries with Donors

I think if there is one thing that you’ve heard us say more than anything in the Passionate Giving Blog it’s that you need to establish solid relationships with your donors. There is no question...

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