3 min read
Four Meaningful Ways to Say Thanks
At Veritus, we talk a lot about transformation—transforming how you engage with your donors, how you manage your caseload, and how you show up in this work every day. But one of the simplest, most...
3 min read
At Veritus, we talk a lot about transformation—transforming how you engage with your donors, how you manage your caseload, and how you show up in this work every day. But one of the simplest, most...
2 min read
I remember sitting at my desk 36 years ago, opening reply envelopes from a mailing I sent out weeks prior. I was right out of college, and this was my first job… working as a fundraiser for a small...
1 min read
My wife and I went to see It’s a Beautiful Day in the Neighborhood, starring Tom Hanks, who plays Fred Rogers. It was a wonderful film, and I urge you to see it. There was one scene that will stick...
3 min read
You know that when a donor gives a gift, your first job is to say thank you, as quickly as possible. Amazingly, colleagues in our industry (including Richard and myself) have written, conferenced,...
2 min read
One thing that’s difficult for me to do is to focus on the positive things people do. Jeff and my wife both tell me regularly that I am too problem-oriented. There is good and bad news to this...
4 min read
This is Part 1 of a series on building trust: “No Trust, No Relationship, No Money.” Trust is the core building block of all relationships. Yet many donors do not trust the organizations they give to...
1 min read
One thing is certain… the year-end push is exhausting. You’ve been busy preparing donor offers, meeting with donors, writing thank-you notes, making follow-up calls… and by this point in the year,...
1 min read
Maybe you’ve heard that old adage: information tells, emotion sells. I suggest you print that out and put it in front of you when you’re writing, so that you make sure you start with emotion and then...
3 min read
I talk to many major gift officers, development professionals and non-profit executives every week. Perhaps it’s the time of year, or the stage in their careers, but I’m hearing from a large portion...
4 min read
When Jeff sent me this letter I took a little trip in my mind. I went to this lady’s home and sat beside her as she was writing. It was a very sad experience. Take a moment to read what she wrote. I...
Twice monthly, Richard and Jeff address current topics and classic problems in major gift fundraising.