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One of the most frustrating challenges for a non-profit fundraiser is when leadership resists embracing a relationship-based fundraising program. Maybe they’re clinging to old habits—relying solely on direct-response fundraising because it worked in the past. Or perhaps they’re concerned about the...
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I’ve been having the same crazy conversation over and over lately.
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What does it take to be a manager people truly want to work for and follow? What qualities inspire staff to excel, stay motivated, and find joy in their work? The truth is, if we want to reimagine...
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I’ve seen a lot of non-functional organizational structures in fundraising over the years. And while we could all trade stories about messy org charts and strange reporting lines, it’s more useful to...
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Not too long ago, a development director called to tell me how much she enjoyed one of our webinars on value attrition and why reviewing and analyzing data is so important before you start a major...
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One of the most common frustrations I hear from major gift officers is this: “How can I get my donor to actually talk to me?” Believe me, I get it. You’re trying to do good work. You’re reaching out,...
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In recent months, I’ve spoken with countless fundraisers who are facing an uncomfortable and exhausting truth: they’re being asked to do more with less. “I’m doing the work of three people right now...
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“Should I friend my donor on Facebook?” “Is it OK to follow my donors on Instagram, LinkedIn, or other social media channels?” I get these questions all the time. They're fair questions, especially...
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It’s no secret that front-line fundraisers are leaving their roles at an alarming rate. Many are walking away from causes they care deeply about because the work environment isn’t sustainable. As...
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In Part One of this series, my colleague Lauren shared how making assumptions can derail your efforts to relationally qualify donors. (If you haven’t read it yet, I highly recommend it!)
