Privacy Policy
Updated March 4, 2022
OVERVIEW
This privacy policy sets out the detail of what information we collect, as well as how that data is used and protected. We aspire to comply to the fullest extent possible with applicable data protection regulations, in particular the European Union’s General Data Protection Regulation (‘GDPR’) and ePrivacy Directive, where applicable.
In order for us to operate our business and provide our services to all Visitors of both public and paid spaces (hereafter referred to as “Visitors,” “Users,” “Participants,” “you,” or “your”), it is sometimes necessary for us to collect or process information about you. In general terms, this information will take one or more of the following forms:
- Information that you provide to us directly, such as in the situation where you complete an online form or send us a message via our website;
- Information that is automatically sent to us by your computer’s internet browser when you visit our website, such as your computer’s technical address (or ‘IP address’) or information about which particular internet browser you are using and other related information;
- Information about how you use our website or our services, such as which pages you visit, how frequently you visit the site, and so forth.
DEFINITION OF ‘PERSONAL DATA’
When we refer to ‘personal data’ we mean any information that allows us to identify you individually. Examples include your name, email address, postal address, etc. We will always seek to gain your explicit consent to provide this information before we collect it from you, although this may not be the only legal basis on which we collect the data.
WHO WE SHARE DATA WITH
We operate on a strict ‘need to know’ basis for all data that we work with, and that is particularly true for any personal data. The only people/organizations that are granted access to personal data are Veritus Group personnel and contractors/subcontractors who help us to carry out our mission of providing you with training, information, and services (both paid and unpaid) in the general field of non-profit fundraising and management.
We do not sell, rent, or lease our subscription lists to third parties and will not disclose your email address to any third parties except as allowed in the Disclosure of Your Information section below.
In compliance with the CAN-SPAM Act, all emails sent from our organization will clearly state who the email is from and provide clear information on how to contact the sender. In addition, all email messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further email communication from us.
Our emails provide Users the opportunity to opt-out of receiving communications from Us by reading the unsubscribe instructions located at the bottom of any email they receive from Us at anytime. Users who no longer wish to receive our email communication may opt-out by clicking the unsubscribe link in the email.
Disclosure of Your Information
We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you.
We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.
ACCESS TO YOUR PERSONAL DATA
In the situation where you have directly provided personal information to us (such as by completing an online form or contacting us for further information), you have a number of rights regarding the personal data that we hold:
- You have the right to obtain from us confirmation about whether any such data is being held;
- You have the right to require that we provide you with whatever data we are holding/processing about you, including the right for that data to be transferred to another data controller;
- Even if you have consented to Us processing your personal data, you have the right to withdraw that permission at any time;
- You have the right to require us to rectify any incomplete or incorrect information held about you;
- You have the right to require us to erase the data held about you (the ‘right to be forgotten’).
In the situation where we collect personal data automatically (such as from your internet browser or via internet Cookies or other similar technologies):
- You have the right to object to the legal basis upon which we are collecting this data, and We have an obligation to consider and respond to that objection;
- You have the right to request the prevention of further processing of your data while your objection is considered;
- You have the right to make a complaint to the relevant data protection authority;
- In most circumstances, you can exercise these rights without paying a fee to us.
INFORMATION WE COLLECT ABOUT YOU
When you access the Websites, the Company will learn certain information about You during your visit.
Website contact forms
When you complete one of the contact forms on our website, we will ask you for a number of pieces of personal information, such as your name, email address, and other contact details. This is required for us to respond to your request or provide additional related information that may also be of use to you.
If you do not use or submit an online form on the website, no data will be collected in that regard.
Account logins for Participants
For some website functionality, we will need to create for you a user account that allows you to log in to the site to ensure that only authorized individuals can access your data and that functionality. This includes if you have purchased any products or services through the Websites (collectively referred to as the “Courses.”)
The purpose of these user accounts is to protect your personal data behind login security, and to protect the integrity of our site and the servers that run it.
Data collected will generally involve your name and email address (which may double as username) at a minimum but may include your postal address if it is required for online purchases of products and services.
If you do not register for an online account, then no such data will be collected in this regard.
Technical data (such as ‘IP address’)
When you visit our website, our systems will log a record of your visit in our server logs, and typically this record will include the technical ‘IP’ address that is associated with your device and the browser type and version that you are using.
Such server logs are extremely common practice, and are used to monitor technical resources, monitor high-level server activity, and importantly to detect and prevent malicious or fraudulent activity on our systems. This data can also be used, if required, to diagnose reports of technical issues. The storage of IP addresses allow us to identify patterns of behavior (such as repeated malicious attempts to access a system).
IP addresses, in and of themselves, do not allow us in any way to identify you as an individual, especially given that it is very common for IP addresses to be dynamically allocated by your service provider, and will therefore often routinely change.Furthermore, we do not and will not use the content of server access logs to attempt to determine an identifiable individual. We therefore do not consider that data held within server logs falls within the scope of ‘personal data’, and accordingly we do not seek your consent to collect it.
Use of Cookies and Pixels
We have included cookies, web beacons, pixels, and similar technologies into one section because they all perform similar functions even if, from a technical perspective, they work slightly differently.
All of these technologies allow us to better understand how users are using our website and other related services. They can also be an essential part of providing certain online functionality. They are all essentially small data files placed on your computer (or other device) that allow us to tell when you have visited a particular page, or performed a particular action (such as clicking a particular button) on our website.
These technologies are used by most websites as they provide useful insight into how the services are being used, as well as improving speed, performance and security, and enabling us to improve our personalization of your experience.
The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserve the right to use these pixels in compliance with the policies of various social media sites.
Website Analytics
We use Google Analytics to better understand what people look at on our website. When people visit our site, information about their visit (such as which pages they look at, how long they spend on the site and so on) is sent in an anonymous form to Google Analytics (which is controlled by Google).
The data contains information about anyone who uses our website from your computer, and there is no way to identify individuals from the data.
We ensure that no personally identifiable information is ever contained within the data sent to our analytics providers, and we also perform a process which partially obscures your IP address information.
As analytics information is not personal data, we do not specifically ask for your prior consent.
Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, through the mail, or by telephone. This also applies when you register on the Websites, sign up through any of our forms using your email address, or make a purchase on the Websites.
HOW DO WE USE THE INFORMATION YOU PROVIDE TO US?
The Company uses personal information for the purposes of presenting the Websites and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions, products, or services, carrying out any contract between you and the Company, administering our business activities, and providing customer service.
HOW DO WE PROTECT YOUR DATA?
The Company takes commercially reasonable steps to protect all information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, taking into account the risks involved in processing and the nature of such data, and in compliance with applicable laws and regulations. This includes using standard security protocols and working only with reputable third-party vendors.
Please note that email is not recognized as a secure medium of communication, so please do not provide private information to us by email.
It’s important to understand that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information that you supply will not be intercepted while being transmitted to and from us over the Internet.
RETENTION OF PERSONAL INFORMATION
We will retain your personal information in a form that identifies you only as long as it serves the purpose(s) for which it was initially collected, or as allowed under applicable law or authorization.
EXTERNAL WEBSITES
The Company may link to third-party website or resources in content or resources provided through the Websites. We have no control over the privacy practices or content of third-parties and, as such, we are not responsible for the content or privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting other websites.
CHILDREN
We do not knowingly collect personal information from children under the age of 13 through the Websites. If you are under 13, please do not give us any personal information. We encourage parents and legal guardians to closely monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide personal information through the Websites without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us immediately.
CHANGES TO THIS POLICY
We reserve the right to change or alter the terms of the Privacy Policy at any time, without notice, at our sole and absolute discretion. This Privacy Policy is effective as of the date stated at the top of the Privacy Policy.
Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the Information. Please refer back to this Privacy Policy on a regular basis.
CONTACT US
In terms of your use of this website, the Company acts in the capacity of Data Controller, and should you have any questions or concerns about the data we hold about you, we can be contacted using the information below:
Data Controller: Veritus Group LLC
Correspondence address: PO Box 18294, Asheville, NC 28804
Email correspondence: hello@veritusgroup.com