Does the idea of having a tough conversation with someone at work give you anxiety? You’re not alone. Most people prefer to steer clear of difficult topics and possible conflict, but the reality is that knowing how to have challenging conversations is critical in developing a cohesive and trusting team.

In today’s podcast episode, Jeff Schreifels invites Karen Kendrick, our Senior Director of Learning, and Brandyn Campbell, a communications and DEI expert, to discuss why we often struggle with challenging conversations and how to shift our own perspective to address difficult topics in an honoring and respectful way.