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Imagine going into a store to buy a pair of shoes. This is the dialogue between you and the customer service person (CSP) helping you, after he’s brought you the shoes you requested. CSP: Would you like to try them on? You: In a second; I have some questions. CSP: Sure, go ahead.
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Giving societies and membership programs suppress giving from major donors.
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Third in a Series: Unhealthy Major Gift Practices I have seen a lot of crazy organizational structures in my 40 years of working in fundraising. And I could go into a long monologue on each example...
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Second in a Series: Unhealthy Major Gift Practices Earlier this year I wrote about the major gift pipeline – the concept that everything that happens in fundraising in an organization should be...
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First in a Series: Unhealthy Major Gift Practices I went to my doctor recently and she gave me quite a lecture on practices I was engaged in that were not healthy. We covered eating, vitamins and...
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Third in a Five-Part Series: It’s Not Rocket Science “Culture is just not one aspect of the game… it is the game.” —Lou Gerstner, IBM’s Turnaround CEO from the 90’s A complaint that Richard and I...
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I have to admit that I find it very hard to celebrate anything. It is one of the wounds I carry. I am so focused on doing and reaching objectives that I just forget about stopping to celebrate what...
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One of the biggest errors in asking is to assume that the process is linear, i.e you start at one point and, through a succession of steps, you get to the final conclusion. The steps are all in...
