3 min read
In our last blog post, I talked about how the culture of an organization, through its systems and structure, can breed organizational silos. These rifts create mistrust and territorial behaviors between departments. When the organization loses sight of the donor, it results in a broken donor...
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3 min read
If your work as a fundraiser is to help a donor experience the most possible joy through their giving by enabling them to give to projects and programs that will help change the world, then it should...
3 min read
When you think about “donor service,” what does that look like, for you and for your organization? I’ve talked with countless fundraisers and non-profit leaders who don’t see the value of exceptional...
3 min read
It was an informal gathering of board members, and the conversation went from sports to kids in college and to the progress of their business. Harmless. Neutral.
3 min read
Here’s a question that keeps repeating in my head: Is the “Great Resignation” going to shake us up and wake us up?
3 min read
Kindness sounds like such a good trait. The non-profit sector is full of kind people who want to make a difference, alleviate suffering, and make our world a better place. That sounds like such a...
3 min read
While more and more organizations are waking up to realize they need to develop a mid-level program, the whole concept of mid-level donors and creating specific strategies and a program for them is...
2 min read
For years, I really didn’t like someone following up and asking me if I did something I said I was going to do. But, while I didn’t like it, I appreciated it, because having people in my life to hold...
2 min read
I was sent away to a boarding school in another country when I was six years old. Except for two years, all of my school and college experience was in boarding schools away from home.
2 min read
People don’t talk enough about what an acceptable ROI is for a major gifts program. Often, leaders don’t know what is reasonable to expect or how to measure an accurate ROI for their fundraising...
