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The Startling Reality of What Little Time You Have to Work with Donors

4 min read

The Startling Reality of What Little Time You Have to Work with Donors

I am not and will never be a mathematician, but there is power in breaking things down using a little math to make them real. This blog grew out of a conversation I had with my incredible colleague, Erica Morris, who set me straight and also set me free in one conversation.

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3 min read

What Does The New Phone Etiquette Mean for Your Donor Calls?

I recently re-read an article in the Washington Post on the new phone etiquette. Their hot take? “Text first and never leave a voice mail.” And while I get the sentiment behind that, it’s not...

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Five Ways to Make Space for Self-Care in the Non-Profit Sector

3 min read

Five Ways to Make Space for Self-Care in the Non-Profit Sector

“I’m doing the work of three people right now because of layoffs.” “My CEO expects to meet daily AND on camera!” “Working remotely, there’s no separation between work life and home life.” These are...

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3 min read

Want the Most Flexibility in Your Work? Have a Plan.

I want to be frank with you. I love what I get to be a part of in my role as a Client Experience Leader with Veritus. We partner with non-profit organizations doing amazing work all around the world....

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Mastering Donor Conversations: A Guide to Purposeful and Meaningful Dialogue

4 min read

Mastering Donor Conversations: A Guide to Purposeful and Meaningful Dialogue

I still remember that icky feeling I’d get after an awkward conversation with a donor. Phone calls in particular can feel weird for a number of reasons: your donor’s personality, your own comfort on...

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3 min read

Just Own It!

You just had a meeting or phone call with a donor, and it went well. Until you said something that you think landed wrong. The donor didn’t say anything, but the “air” felt different.

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2 min read

I Doubled My Support and I Liked It

OK, not as catchy as Katy Perry’s 2008 debut single, but hopefully it got your attention!

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Do You Want a Great Major Gift Team? Hire a Great Manager!

2 min read

Do You Want a Great Major Gift Team? Hire a Great Manager!

After 15+ years at Veritus helping non-profits increase their revenue from major gifts (meaning mid, major and planned giving) we’ve learned that the number one element for success is great manager...

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Get Rid of Your Ridiculous Mid-Level & Major Gift Classifications

4 min read

Get Rid of Your Ridiculous Mid-Level & Major Gift Classifications

It’s so interesting to watch how non-profit leaders and managers decide what level of giving per year qualifies a donor for a mid-level or major gift classification. Just ask the question: “What...

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18 Barriers to Effective Relational Fundraising

1 min read

18 Barriers to Effective Relational Fundraising

Every non-profit organization I’ve encountered has some kind of barrier that prevents a donor from freely giving to their heart’s content to that organization.

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