2 min read
Do You Provide a 5-Star Donor Experience?
The headline caught my eye.
3 min read
In Fundraising, Vulnerability Is Your Greatest Strength
We all have a desire to connect with others. Yet, we’re afraid to. As small children, we felt free to be our true selves. Then, something happened. Bullying, shaming, abandonment, or tragedy happens,...
2 min read
Everyone Needs a Coach
Our culture celebrates self-reliance. We have this admiration for the “self-made…fill in the blank.” The problem is that while we have bought into it, it’s a myth. No one I’ve ever met is a self-made...
6 min read
Four Things That All Donors Want
What donors want is rather simple. In truth, it boils down to our own core wants. If you can meet these wants, you’ll be surprised to see how much more impactful your donor relationships will become.
3 min read
No Pipeline, No Future: How Does the Donor Pipeline Fit Into Your Organizational Structure?
It’s always amazing to Jeff and me how the donor pipeline, as a strategic element of fundraising, is either ignored or mismanaged in most non-profits. The reason we know this is that we cannot see...
3 min read
Not Everyone Can Get Results Through Others… Is Co-Management the Solution?
There’s a question we ask everyone we hire. It’s worth asking yourself as well: “Do you prefer to get results through others, or would you rather get results through your own efforts?” Many people...
4 min read
Is Your Organizational Structure Hurting Your Donor Pipeline?
I think it’s crazy how often non-profit leaders create an organizational structure that’s counterproductive to their organization’s purpose and productivity. This happens when an authority figure...
3 min read
Why Every Non-Profit Leader Needs to Join in the Journey for Racial Justice
What can I do?
3 min read
Breaking Out of Organizational Silos
In our last blog post, I talked about how the culture of an organization, through its systems and structure, can breed organizational silos. These rifts create mistrust and territorial behaviors...
3 min read
Can We All Get Along?
If your work as a fundraiser is to help a donor experience the most possible joy through their giving by enabling them to give to projects and programs that will help change the world, then it should...
3 min read
Exceptional Donor Service Starts With You
When you think about “donor service,” what does that look like, for you and for your organization? I’ve talked with countless fundraisers and non-profit leaders who don’t see the value of exceptional...
2 min read
Develop a Mindset of Change
You’ve seen the manager who cannot and will not change. That person who is stuck in a way of doing things – so stuck that reality is passing them by. You know what that looks like. And you don’t want...
