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Donor-Centered

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2 min read

What Are You Grateful For This Year?

As many of us in the U.S. prepare to pull up a chair at the Thanksgiving table—and even if you’re reading this from somewhere far beyond our borders—I want to take a moment to pause with you. This...

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2 min read

Three Meaningful Ways to Thank Your Donors

Many of us in the U.S. are getting ready to celebrate the Thanksgiving holiday this week. But gratitude is a year-long practice, not an annual feast. Studies have shown that practicing gratitude...

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How to Develop Offers Donors Actually Want

2 min read

How to Develop Offers Donors Actually Want

Donors today expect more from their favorite charities. They want accountability, clarity, and a direct connection between their giving and the impact it makes. If you’re a frontline fundraiser, you...

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2 min read

Let Vulnerability Be Your Strength

I know what you're thinking right now. The idea of being vulnerable with your donors probably makes your stomach tighten up a bit. Trust me, I get it. In our society, we're taught from an early age...

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It’s Not About You, It’s About Them: Making Assumptions Hurts Donor Relationships (Part 1)

2 min read

It’s Not About You, It’s About Them: Making Assumptions Hurts Donor Relationships (Part 1)

This is the first post in a two-part series on how the stories you tell yourself about donors can hold both you—and them—back. Stay tuned for Part 2, when my colleague Theresa Tapocsi, who shares how...

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Building Authentic Relationships and Being an Ambassador of Your Non-Profit Brand

2 min read

Building Authentic Relationships and Being an Ambassador of Your Non-Profit Brand

As you know, relationship-based fundraising is not about making your goals or having a successful campaign. It's about building authentic relationships. Mid-Level (MLOs) and Major Gift Officers...

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The Future of Fundraising Is Not AI—It's Building Real Relationships

2 min read

The Future of Fundraising Is Not AI—It's Building Real Relationships

Look, I get it. Every month, there's a new shiny object in fundraising. AI this, machine learning that, the latest tech promising to revolutionize how we raise money. And here's the thing—I'm not...

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Where Are Your Boundaries with Donors?

2 min read

Where Are Your Boundaries with Donors?

If you’ve been following this blog for any length of time, you know we talk a lot about building meaningful relationships with donors. Why? Because that’s the core of your role as a major or...

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Why a Mid-Level Fundraising Program Is the Key to Donor Respect

2 min read

Why a Mid-Level Fundraising Program Is the Key to Donor Respect

If you ask most CEOs or Executive Directors whether their organization is relationship-centered, they’ll usually say “yes.” But when you look closer, the reality often tells a different story. For...

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The Missing Ingredients: Storytelling and Impact Reporting in Your Donor Relationships

2 min read

The Missing Ingredients: Storytelling and Impact Reporting in Your Donor Relationships

In my years of working with hundreds of non-profit organizations, I've noticed a pattern that continues to surprise me. When I ask development leaders about their donor stewardship strategies, they...

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