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Donor-Centered (2)

What If Leadership Is NOT Entirely on Board with a Donor-Centered Program?

3 min read

What If Leadership Is NOT Entirely on Board with a Donor-Centered Program?

First in a Series: What Should I Do If…? A Six-Part Series Inspired by You

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Write Your Major Gift Message with Emotion and Heart

1 min read

Write Your Major Gift Message with Emotion and Heart

Maybe you’ve heard that old adage: information tells, emotion sells. I suggest you print that out and put it in front of you when you’re writing, so that you make sure you start with emotion and then...

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Setting Boundaries with Donors Fosters Healthy Relationships

2 min read

Setting Boundaries with Donors Fosters Healthy Relationships

Sixth in the series: Six Traits of Healthy Donor Relationships You probably would never think of saying “no” to a donor. But in a healthy relationship, sometimes you have to. It feels...

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2 min read

Go Tell Your Donors They are Making a Difference!

“How are you telling your donors they are making a difference with their giving? No, really. How are you letting them know they are making an impact on the world?” Richard and I find ourselves asking...

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3 min read

It’s Not Enough to say Thanks

You know that when a donor gives a gift, your first job is to say thank you, as quickly as possible. Amazingly, colleagues in our industry, (and that includes Richard and myself), have written,...

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