3 min read
Just Own It!
You just had a meeting or phone call with a donor, and it went well. Until you said something that you think landed wrong. The donor didn’t say anything, but the “air” felt different.
3 min read
You just had a meeting or phone call with a donor, and it went well. Until you said something that you think landed wrong. The donor didn’t say anything, but the “air” felt different.
3 min read
It’s hard to believe we’re about to enter 2023. If you haven’t already, soon you’ll be seeing messaging everywhere about setting your New Year Resolutions. If you’re one of those people that says, “I...
3 min read
Right this moment, your head is down, running full speed, until you reach the end of this holiday season. Your hand is cramped from writing so many notes, your heart is beating fast, and you don’t...
2 min read
I used to hate the word “no.” Everywhere I turned people were telling me no, and at the time it felt like failure.
6 min read
I was talking with a business colleague and asked him if he knew Ralph [not his real name]. “You know,” I said. “That guy who used to work at [name of organization].”
4 min read
This is Part 3 of a series on building trust: “No Trust, No Relationship, No Money.” So far, on this journey of earning donor trust, we have talked about how trust starts with you, then moves to your...
4 min read
This is Part 1 of a series on building trust: “No Trust, No Relationship, No Money.” Trust is the core building block of all relationships. Yet many donors do not trust the organizations they give to...
3 min read
We all have a desire to connect with others. Yet, we’re afraid to. As small children, we felt free to be our true selves. Then, something happened. Bullying, shaming, abandonment, or tragedy happens,...
2 min read
Our culture celebrates self-reliance. We have this admiration for the “self-made…fill in the blank.” The problem is that while we have bought into it, it’s a myth. No one I’ve ever met is a self-made...
3 min read
I don’t know how we think we can avoid it. Our organizations are made up of people with different personalities, expectations, cultural experiences, and communication styles working together 8 hours...
Twice monthly, Richard and Jeff address current topics and classic problems in major gift fundraising.