4 min read
I think it’s crazy how often non-profit leaders create an organizational structure that’s counterproductive to their organization’s purpose and productivity. This happens when an authority figure designs a structure based on personal opinion, personal desires, and input from personal friends and...
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3 min read
Your donors are on an incredible journey with you. They may have been in relationship with your organization for decades, starting out by giving through direct mail, then giving through their...
3 min read
What can I do?
3 min read
I don’t know how we think we can avoid it. Our organizations are made up of people with different personalities, expectations, cultural experiences, and communication styles working together 8 hours...
4 min read
As a leader, when someone on your team is being territorial and difficult, it’s a good idea to pause and think about why. Possibly, like Jeff just talked about in his previous two blogs, it has to do...
3 min read
In our last blog post, I talked about how the culture of an organization, through its systems and structure, can breed organizational silos. These rifts create mistrust and territorial behaviors...
3 min read
If your work as a fundraiser is to help a donor experience the most possible joy through their giving by enabling them to give to projects and programs that will help change the world, then it should...
3 min read
When you think about “donor service,” what does that look like, for you and for your organization? I’ve talked with countless fundraisers and non-profit leaders who don’t see the value of exceptional...
2 min read
You’ve seen the manager who cannot and will not change. That person who is stuck in a way of doing things – so stuck that reality is passing them by. You know what that looks like. And you don’t want...
3 min read
It was an informal gathering of board members, and the conversation went from sports to kids in college and to the progress of their business. Harmless. Neutral.
