2 min read
Back in November I wrote about what you should be doing in December to finish strong. I really hope it’s going well. Today, I want to suggest what you can do in January that will set the stage for an incredible 2018. Your theme for January should be about evaluation. But that should start AFTER you...
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2 min read
Building trust in any relationship is essential if that relationship is going to be real and authentic. As a major gift fundraiser, creating mutual trust with your major donors is really your...
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A question that Richard and I often get from development directors and MGOs is whether or not caseload donors should get regular direct-response appeals (mail and email) just like the rest of the...
2 min read
Being “donor-centered” or “donor-focused” had a good run. But Richard and I believe it’s dead. It’s dead because it’s not working. That is, not working well enough. What was great about...
2 min read
“So, tell me what you did with my money,” the donor said. And the silence and lack of response drove her away. Jeff and I hear stories like this every week. Every week! Sadly, this is one of the...
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3 min read
The word transformation is an interesting and inspiring word. It means “a thorough or dramatic change.” It is positive and aspirational, and it carries a lot of meaning when it comes to giving. There...
2 min read
You’ve heard of the term “Solo Player.” In a sales environment, it refers to someone that does everything on his own and won’t include others in his work. Over the years, Richard and I have run into...
2 min read
Sixth in the series: Six Traits of Healthy Donor Relationships You probably would never think of saying “no” to a donor. But in a healthy relationship, sometimes you have to. It feels...
3 min read
Part three of the series: Six Traits of Healthy Donor Relationships “Yes, you are right. Our overhead is 26%!” “I’m calling to let you know that the project you funded is being shut down. We thought...
2 min read
Second in the Series: Six Traits of Healthy Donor Relationships The planet and its people are hurting. We’re living in a broken world with a lot of things that are not going well. This is why good...
