Why Are YOU Leaving Every 2.3 Years? — A Three-Part Series

Picture yourself as a major donor for a charity that you absolutely love.  You get a call from Joan, the Director of Donor Relations, with whom you have a really good relationship.  She calls to tell you that she is inspired by your giving and the relationship you...

You Can’t Judge a Book by its Cover

I had been surprised by the frequency of giving from a pair of donors, two elderly sisters living together near Seattle. The donor relationship had started as a one-time gift in response to a television show we had produced.  It then segued into a monthly pledge,...

Emotional Intelligence & Major Gift Fundraising

One of the key personal characteristics Jeff and I look for in an MGO is emotional intelligence. Wikipedia defines emotional intelligence as the ability to identify, assess, and control the emotions of oneself, of others, and of groups. Emotional intelligence is often...

That One Donor Who Can Do Something Significant

Several times a year you need to revise your caseload. Two things happen when you do this:  you remove donors who no longer meet your caseload criteria and you add new donors who do.  This is important because, as a successful MGO, you need to be regularly renewing...

Don’t Want to Give? Try Volunteering.

You’ve been in this situation before, I am sure.  Something goes sideways with a donor and you are sure everything is lost. All that hard relationship building work, all the past gifts the donor has made, all the future potential gifts the donor could make – it’s all...

Integrating Major Gifts, Planned Giving, Foundations & Corporations

Jeff and I see a lot of development departments around the country.  We’ve become aware that many of them either do not have all their “personal contact” programs in place or, if they do, they are operating in their own little silos. By “personal contact” programs I...