Your Reputation Matters: Restoring Donors’ Trust in Your Organization (Part 4 of 4)
I was talking with a business colleague and asked him if he knew Ralph [not his real name]. “You know,” I said. “That guy who used to work at [name of organization].” “Oh, you mean Ralph [last name]? Yeah, I know him. Stay away from him, Richard. He is bad news. Did...
What Being Thrown Under the Bus Taught Me About Trust in Donor Relationships (Part 3 of 4)
This is Part 3 of a series on building trust: “No Trust, No Relationship, No Money.” So far, on this journey of earning donor trust, we have talked about how trust starts with you, then moves to your key relationships within the organization, and from...
The Fish Stinks From the Head: Warning Signs of an Untrustworthy Non-Profit (Part 2 of 4)
This is Part 2 of a series on building trust: “No Trust, No Relationship, No Money.” “The fish stinks from the head.” This ancient proverb speaks to the role of leadership in creating a dysfunctional and untrustworthy organization. If the employee is not...
No Trust, No Relationship, No Money: On Self-Trust (Part 1 of 4)
This is Part 1 of a series on building trust: “No Trust, No Relationship, No Money.” Trust is the core building block of all relationships. Yet many donors do not trust the organizations they give to or the people they relate to in those organizations....TOP RATED PODCAST
Twice monthly, Richard and Jeff address current topics and classic problems in major gift fundraising.
