Before you can begin building trust with donors, you need to have confidence in your own integrity and intent.
It’s important to have a great frontline fundraiser building relationships with your donors. But they can’t do it all by themselves.
This month’s Client Corner features Sue Swan, National Chief Development Officer for the American Lung Association.
When you put each of these into practice, you’ll better serve your donors, which is what being a great frontline fundraiser is all about.
Exceptional donor service means that the donor feels heard and valued, and it all starts with your role as a fundraiser.
I recently had my opportunity to meet with a major gift officer where I was the donor. The experience went so well that I had to tell you what happened.