by Richard Perry and Jeff Schreifels | Sep 30, 2013 | Director of Major Gifts, Donors, Fundraising, Stewardship | Development Directors, Major Gift Officers, Major Gifts, Non-Profits, Uncategorized
Maurice Schweitzer, a researcher from the University of Pennsylvania, put 262 young adults in a situation to test ways to restore trust. The findings are amazing and apply directly to what you, as an MGO, must do when facing a situation where lost trust with a donor...
by Richard Perry and Jeff Schreifels | Sep 27, 2013 | Director of Major Gifts, Donors, Fundraising, Stewardship | Development Directors, Major Gift Officers, Major Gifts, Non-Profits, Uncategorized
I was talking with a business colleague and asked him if he knew Ralph [not his real name]. “You know,” I said, “that guy who used to work at [name of organization].” “Oh, you mean Ralph [last name]? Yeah, I know him. Stay away from him, Richard. He is bad news. ...
by Richard Perry and Jeff Schreifels | Sep 25, 2013 | Director of Major Gifts, Donors, Fundraising, Stewardship | Development Directors, Major Gift Officers, Major Gifts, Non-Profits, Uncategorized
“The fish stinks from the head.” This ancient proverb speaks to the role of leadership in creating a dysfunctional and untrustworthy organization. If the employee is disorderly, it is because the manager/leader is so. Each of us, as employees and members of society,...
by Richard Perry and Jeff Schreifels | Sep 23, 2013 | Director of Major Gifts, Donors, Fundraising, Stewardship | Development Directors, Major Gift Officers, Major Gifts, Non-Profits, Uncategorized
I experienced a situation in the last few months in which a person I trusted implicitly threw me under the bus. I was surprised at first, and then hurt – surprised that a relationship that had been in place for over a decade meant so little to this person that it...
by Richard Perry and Jeff Schreifels | Sep 20, 2013 | Director of Major Gifts, Donors, Fundraising, Stewardship | Development Directors, Major Gift Officers, Major Gifts, Non-Profits, Uncategorized
I sat in her office and listened to her story. She was a seasoned MGO who, over the last four years had, in mostly subtle ways, been talked down to, made small and “put in her place.” It had stolen her spirit. And she had lost the brilliant spark and drive she once...
by Richard Perry and Jeff Schreifels | Sep 18, 2013 | Director of Major Gifts, Donors, Fundraising, Stewardship | Development Directors, Major Gift Officers, Major Gifts, Non-Profits, Uncategorized
Trust is the core building block of all relationships. And many donors do not trust the organizations they give to or the people they relate to in those organizations. I’ve been wondering why. And then it dawned on me that as MGOs, Development Directors and CEOs of...