by Guest Contributor | Feb 12, 2024 | Communication Preferences, Donor Communication, Donor Conversations, Donor Preferences, Phone, Phone calls, texting | Communication, Donor Conversation, Relationships, Stewardship
I recently re-read an article in the Washington Post on the new phone etiquette. Their hot take? “Text first and never leave a voice mail.” And while I get the sentiment behind that, it’s not universal – certainly not when it comes to communication with donors, many...
by Richard Perry and Jeff Schreifels | May 2, 2018 | Examples, Letters, Phone | Communication, Moves Management, Qualifying
Qualifying a donor for your caseload is not easy. That’s why I was intrigued how Linda Bak of the SPCA/Tampa Bay did it. She did not have emails or phone numbers for six donors, so she sent this letter to each of them. Three responded! That’s pretty good. Take a read:...
