by Jeff Schreifels | Sep 30, 2024 | Artificial Intelligence, Major Gift Officers, Technology | AI, Communication, Fundraising, Major Gift Officers, Relationships
I’ve had a number of major gift officers ask me recently if they are going to be replaced by AI in the next few years. They are worried that they will become extinct as they have heard there is a company out there that has now created an actual AI major gift officer....
by Guest Contributor | Sep 11, 2024 | Communication Preferences, Patience, Permission-Based Asking | Communication, Donor Conversation, Major Gift Officers, Passions and Interests, Permission-Based Asking, Planning, Relationships, Strategic Plans
Don’t worry – Veritus hasn’t turned into a cooking blog! Today we’re talking about human onions. Everyone has onions in their lives. Those are the people with the tough outer shell, where it’s hard to peel back the layers. It’s not just that they’re introverted – they...
by Veritus Group | Aug 2, 2024 | | Communication, Customer Service, Donor-Centered
In the for-profit world, companies that provide consumer products and services have made customer service a core part of their mission. The result is often lifelong loyalty to the brand. So why aren’t more non-profits trying to do the same thing? When you make it part...
by Richard Perry | Jun 24, 2024 | Communications, Fundraising, Marketing, Volunteers | Communication, Fundraising, Marketing Plans, Non-Profits, Relationships, Volunteering
The subject of volunteers in the non-profit fundraising, marketing, and communication sector has been an interesting and troubling journey over my last 45+ years of doing this work. Interesting in that there has been a huge volume of volunteer talent that has been...
by Jeff Schreifels | Jun 17, 2024 | Donor Communication, Meaningful Connection, Relationship, Relationship Building, Relationship Fundraising | Communication, Donor Conversation, Meaningful Connections, Relationships
It’s surprisingly easy to fall into a rhythm where you forget the human side of your relationship with a donor. You get focused on arguably important things like impact reports, client stories, and ask amounts. But in the rush of everything, are you forgetting about...
by Guest Contributor | Jun 12, 2024 | Donor Relations, Money, Relationship Fundraising | Communication, Culture of Philanthropy, Curiousity, Donor Conversation, Donor Offers, Fundraising, Money, Relationships
What is the ‘yes’ your donor can offer? I recently listened to a Life Kit segment on NPR’s All Things Considered program on the topic of tips for lending money to friends and family. The hot take was, don’t. It can complicate relationships. Well, yes. The...