What Does The New Phone Etiquette Mean for Your Donor Calls?

What Does The New Phone Etiquette Mean for Your Donor Calls?

I recently re-read an article in the Washington Post on the new phone etiquette. Their hot take? “Text first and never leave a voice mail.” And while I get the sentiment behind that, it’s not universal – certainly not when it comes to communication with donors, many...
Our Top Tips for Crafting Effective Introduction Letters

Our Top Tips for Crafting Effective Introduction Letters

Are you taking over a portfolio and aren’t quite sure how to introduce yourself to donors that were once being managed by another fundraiser? Or maybe you’re moving into a new role at an organization with a well-known CEO who carries a lot of sway with your donors? Or...
What Should My Focus Be as I Build Relationships with My Donors?

What Should My Focus Be as I Build Relationships with My Donors?

Have you ever caught yourself not really listening to what your donor is saying on the phone because you’re so busy thinking about how you can get them to meet with you? Or have you ever asked a donor to meet with you, saying you want to get their input, but you...