by Jeff Schreifels | Jul 12, 2024 | Giving, Giving Drivers, Passions and Interests | Communication, Cultivation, Major Gifts, Qualifying
Frontline fundraisers often ask our Client Experience Leaders for advice on donor relations. Here’s a recent example of a question we received: “Someone sends your organization a gift of $5,000 and attaches a note saying, “‘Please accept this gift in...
by Jeff Schreifels | Jul 10, 2023 | Donors, Fundraisers, Zoom | Communication, Cultivation, Donor Visits
In the 30+ years I’ve been in fundraising, I’ve always either been the one who is meeting with a donor or who has been working with a fundraiser to give them counsel and strategy to build relationships with a donor. But a few years back, I got to experience this from...
by Richard Perry and Jeff Schreifels | Mar 15, 2021 | Donors, Fundraisers, Zoom | Communication, Cultivation, Donor Visits
In the 30+ years I’ve been in fundraising, I’ve always been the one either who is meeting with a donor or who has been working with a fundraiser to give them counsel and strategy to build relationships with a donor. But recently, I had the opportunity to meet with a...
by Richard Perry and Jeff Schreifels | Mar 5, 2021 | preferences, social media | Communication, Cultivation
Recently, I shared a post entitled “Should You Be Your Donor’s Facebook Friend” where I addressed the dangers of connecting personally with a donor on social media. I wanted to follow up on that blog and tackle a related question: Are there ways to connect...
by Richard Perry and Jeff Schreifels | Feb 26, 2021 | acquisition, Attrition, lapsed donors, re-engagement | Cultivation, Stewardship
“I’m trying to re-engage donors who gave 5-10 years ago but haven’t given since. What should I do?” Ignore them. They’re gone. That’s how we would answer the question. We would give the same answer if the question were “I’m trying to re-engage donors who gave 2-3...
by Richard Perry and Jeff Schreifels | Feb 24, 2021 | donor friendship, social media | Communication, Cultivation
Should you be your donor’s Facebook friend? It’s a question we’re often asked. In fact, it’s really the broader question of how friendly should a MGO or PGO be with their caseload donors? The short answer is that they should be professionally friendly, but that...