by Karen Kendrick | Jun 7, 2024 | Communication, Empathy, mistakes, Non-Profit Leadership | Communication, Executive Directors, Leadership, Management, Personal Development
Being a good leader doesn’t mean you have to be perfect. On the contrary, the one top tested behavior when it comes to positively impacting your team’s job satisfaction and plan to stay is your ability to admit when you are wrong. Previously, research across...
by Richard Perry and Jeff Schreifels | Oct 21, 2020 | Caring, Empathy | Donor-Centered, Mission
If, as a MGO or PGO, all you’re doing is shuffling papers around, making some contacts and working the plan in order to get the money – if this is all you’re doing, it’s not going to work for you, or your donor, or the organization long-term. Why? Because you don’t...
by Richard Perry and Jeff Schreifels | Jun 8, 2020 | Crisis, Empathy | Management, Self-care
We all know it’s true. This pandemic and now the unrest in the country is taking its toll on us. We’re stretched and tired. As Theresa Tapocsi, one of our Client Experience Leaders, said in an email to Jeff and me last week: “it feels like the first week of quarantine...
by Richard Perry and Jeff Schreifels | May 29, 2020 | emotion, Empathy | Impact, Mission
Can you feel the pain? Can you really feel it? The pain of a person not able to make ends meet, or abused by someone else, or suffering an injustice. The pain of a person who doesn’t have the opportunity to be educated – who lives in a world of not knowing, who lacks...
by Jeff Schreifels | Jun 30, 2023 | Communication, Empathy, Management, Non-Profit Leadership | Accountability, Leadership, Management, Structure
If you’re someone who manages a team of development professionals, this post is for you. Recently I received a message from a Director of Development sincerely asking, as a new manager, how they can best support their mid-level, major gift, and planned giving...