by Jeff Schreifels | Aug 30, 2023 | Care, Customer Service, Donors as Mission | Donor-Centered, Donors as Mission, Major Gift Officers
Recently, one of our Client Experience Leaders told me a story that a major gift officer relayed to him that left me dumbfounded. But, sadly, not surprised. The major gift officer had been working with a donor for a few years when the donor said he wanted to leave a...
by Richard Perry and Jeff Schreifels | Dec 11, 2015 | Care, Compassion, Mentoring, Service | Philanthropy, Relationships, Storytelling, Uncategorized
Recently I attended a memorial service with a colleague of mine. Tragically, her brother Chris was killed in a bicycle accident. He was in his early 40’s – it was incredibly sad. Chris was a “single-gear” bicycle racer. I found out that this means you are part of a...
by Richard Perry and Jeff Schreifels | Oct 14, 2015 | Care, Love, Loyalty | Donor-Centered, Major Gift Officers, Relationships, Stewardship, Uncategorized
Frank was an MGO who had great relationships with his donors. One of his donors in particular was someone that he had a lot of respect for. This donor had essentially “come from nothing” and built up an incredible business. They got along really well. Over the...