by Karen Kendrick | May 4, 2022 | Communication, Conflict, Conversation | Communication, Conflict, Personal Development
I don’t know how we think we can avoid it. Our organizations are made up of people with different personalities, expectations, cultural experiences, and communication styles working together 8 hours a day, 40 hours a week. Why on earth would we think there won’t be...
by Richard Perry and Jeff Schreifels | Sep 23, 2019 | Communication, Conversation | Curiousity, Donor-Centered, Passions and Interests
One of the most important abilities of a MGO is being curious – to ask those questions (and keep asking them) that get to the deeper set of answers that will reveal the key drivers of the caseload donor. Author Dave Coffaro brilliantly writes in SmartBrief about the...
by Richard Perry and Jeff Schreifels | Apr 15, 2015 | Communication, Conversation, Understanding | Major Gift Officers, Major Gifts, Management, Uncategorized
An MGO is sitting in her office wondering how she is going to get to know everyone on her caseload. A development director is trying to figure out how best to communicate new departmental procedures to his staff. A CEO is putting together a complicated slide...