Question of the Month: How does emotional intelligence make me an even better fundraiser?
In this Question of the Month video, we’ll share a few tips on how emotional intelligence (EQ) can make you a better partner to your donors.
Follow This Checklist to Prepare for Courageous Conversations
Before you approach a sensitive topic with a colleague, follow this checklist to prepare for an honest and courageous conversation.
Managing Your Fight-or-Flight Response for More Courageous Conversations
To have courageous conversations, you must tune into your body and manage your own reactions as you work toward a collaborative solution.
How Kindness Is Killing Us
If you think kindness must be without boundaries or limits, that’s not being kind to yourself, to your organization, or to your colleagues.
Dealing with Ignorant Donors
What most donors need is compassionate enlightenment, not judgment and immediate correction. When your donor says something that you know is just wrong, Jeff and I suggest the following way to deal with it…
Dealing with the Disinterested Spouse or Partner
An MGO wrote us recently about this dilemma that many MGOs face, where one partner or spouse does not share the same passion, love and enthusiasm for the cause as the other one. The husband loves the organization; the wife doesn’t. But they share decision-making on donations. How should you handle a disinterested spouse or partner?
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Twice monthly, Richard and Jeff address current topics and classic problems in major gift fundraising.
