If you want to be a successful leader, you must hire people with different communication styles, approaches, and opinions.
In this Question of the Month video, we’ll share a few tips on how emotional intelligence (EQ) can make you a better partner to your donors.
Before you approach a sensitive topic with a colleague, follow this checklist to prepare for an honest and courageous conversation.
To have courageous conversations, you must tune into your body and manage your own reactions as you work toward a collaborative solution.
If you think kindness must be without boundaries or limits, that’s not being kind to yourself, to your organization, or to your colleagues.
What most donors need is compassionate enlightenment, not judgment and immediate correction. When your donor says something that you know is just wrong, Jeff and I suggest the following way to deal with it…