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Follow This Checklist to Prepare for Courageous Conversations

Follow This Checklist to Prepare for Courageous Conversations

by Karen Kendrick | May 4, 2022 | Communication, Conflict, Conversation | Communication, Conflict, Personal Development

Before you approach a sensitive topic with a colleague, follow this checklist to prepare for an honest and courageous conversation.

Managing Your Fight-or-Flight Response for More Courageous Conversations

Managing Your Fight-or-Flight Response for More Courageous Conversations

by Karen Kendrick | May 2, 2022 | Anxiety, Communication, Conflict, Conversations | Communication, Conflict, Relationships

To have courageous conversations, you must tune into your body and manage your own reactions as you work toward a collaborative solution.

Setting Boundaries with Donors Fosters Healthy Relationships

Setting Boundaries with Donors Fosters Healthy Relationships

by Richard Perry and Jeff Schreifels | Jan 16, 2017 | Conflict, Cultivation, Saying No | Communication, Donor-Centered, Relationships, Stewardship, Uncategorized

You probably would never think of saying “no” to a donor. But in a healthy relationship, sometimes a major gift officer has to set boundaries.

How to Handle Uncomfortable Conversations

How to Handle Uncomfortable Conversations

by Richard Perry and Jeff Schreifels | Nov 7, 2014 | Conflict, Managing Donors, Setting Boundaries | Accountability, Development Directors, Major Gifts, Uncategorized

A major gift job is personal and intimate, and a MGO is often in situations which can get really uncomfortable if the donor wants to take it there. I’m talking about racial and bigoted comments, sexual innuendo and inappropriate behavior, aggressive statements on...

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