by Karen Kendrick | May 4, 2022 | Communication, Conflict, Conversation | Communication, Conflict, Personal Development
Before you approach a sensitive topic with a colleague, follow this checklist to prepare for an honest and courageous conversation.
by Karen Kendrick | May 2, 2022 | Anxiety, Communication, Conflict, Conversations | Communication, Conflict, Relationships
To have courageous conversations, you must tune into your body and manage your own reactions as you work toward a collaborative solution.
by Richard Perry and Jeff Schreifels | Jan 16, 2017 | Conflict, Cultivation, Saying No | Communication, Donor-Centered, Relationships, Stewardship, Uncategorized
You probably would never think of saying “no” to a donor. But in a healthy relationship, sometimes a major gift officer has to set boundaries.
by Richard Perry and Jeff Schreifels | Nov 7, 2014 | Conflict, Managing Donors, Setting Boundaries | Accountability, Development Directors, Major Gifts, UncategorizedA major gift job is personal and intimate, and a MGO is often in situations which can get really uncomfortable if the donor wants to take it there. I’m talking about racial and bigoted comments, sexual innuendo and inappropriate behavior, aggressive statements on...