Why an MGO’s Office Hours are NOT 8 to 5

Why an MGO’s Office Hours are NOT 8 to 5

One common problem managers have with MGOs is how to manage their time. Or maybe I should say how NOT to manage their time. Some managers believe that the 8 to 5 rule for employees actually applies to MGOs. And that is how they measure productivity, loyalty, hard...
The Conflict Between Caseload Management and Prospecting

The Conflict Between Caseload Management and Prospecting

If I gave you $1,000,000, but told you I needed to control the investment, and then after one full year the investment became $520,000, and by the end of the second year it became $330,000, you would think I was either the worst financial advisor or just plain crazy....
The Ideal Composition of a Caseload

The Ideal Composition of a Caseload

Things are not going well for you as an MGO. You feel as though you are not managing your donors properly or, in many ways, you could be managing them better. You are behind in revenue and it’s time to take a look at HOW you are doing things. Well, if this describes,...