Eight Ways to Lose Your Donor
It’s so easy to get rid of that mid, major, or planned giving donor on your caseload. Here’s how you do it: Ignore what they are interested in. Your donor has a specific interest as it relates to the mission of your organization. One of the best ways to get rid of...
Exceptional Donor Service Starts With You
When you think about “donor service,” what does that look like, for you and for your organization? I’ve talked with countless fundraisers and non-profit leaders who don’t see the value of exceptional donor service. I had an experience that reminded me how easy it is...
Major Gifts Is Not the Same As Good Donor Service
I think we can agree that providing donors with excellent service is necessary to your non-profit if you want to continue to grow your donor file, and subsequently, your revenue. But one thing I’ve noticed, especially with some smaller non-profits where staff wear...
How to Report Impact During a Pandemic
During this pandemic we’ve been talking about how best to communicate with donors when you’re no longer able to meet face to face. We’ve stressed that it’s not so important how often you do that, but rather how meaningful your contact is with the donor for your...TOP RATED PODCAST
Twice monthly, Richard and Jeff address current topics and classic problems in major gift fundraising.
