
Exceptional Donor Service Starts With You
Exceptional donor service means that the donor feels heard and valued, and it all starts with your role as a fundraiser.
Exceptional donor service means that the donor feels heard and valued, and it all starts with your role as a fundraiser.
Don’t confuse good donor service with a disciplined major gifts strategy.
Most non-profits are great at getting gifts, but they quickly move on, forgetting about the donor. Don’t do that. Stay with that donor, and they’ll stay with you.
Like one exceptional brand, you too can be known for your great “customer service” – to donors.
Personal touches with donors can lead to closer connections with major donors. These relationship-building communications are crucial to fundraising.
When a Major Gift Officer leaves your organization what happens to the donors in his or her caseload? In this post, you’ll discover a process that will help your organization stay connected to your donors and continue serving them during the transition.