Exceptional Donor Service Starts With You
Exceptional donor service means that the donor feels heard and valued, and it all starts with your role as a fundraiser.
Major Gifts Is Not the Same As Good Donor Service
Don’t confuse good donor service with a disciplined major gifts strategy.
How to Report Impact During a Pandemic
Most non-profits are great at getting gifts, but they quickly move on, forgetting about the donor. Don’t do that. Stay with that donor, and they’ll stay with you.
Be the Tommy Bahama of Non-Profits: 10 Ways to Care for Your Major Donors
Like one exceptional brand, you too can be known for your great “customer service” – to donors.
A Personal Touch Can Lead to Big Impact
Personal touches with donors can lead to closer connections with major donors. These relationship-building communications are crucial to fundraising.
What Happens When Your Major Gift Officer Leaves?
When a Major Gift Officer leaves your organization what happens to the donors in his or her caseload? In this post, you’ll discover a process that will help your organization stay connected to your donors and continue serving them during the transition.
TOP RATED PODCAST
Twice monthly, Richard and Jeff address current topics and classic problems in major gift fundraising.
