Eight Ways to Lose Your Donor
Here’s a list of what NOT to do. When fundraisers treat their donor like an ATM, it’s the worst kind of transactional fundraising.
Exceptional Donor Service Starts With You
Exceptional donor service means that the donor feels heard and valued, and it all starts with your role as a fundraiser.
Major Gifts Is Not the Same As Good Donor Service
Don’t confuse good donor service with a disciplined major gifts strategy.
How to Report Impact During a Pandemic
Most non-profits are great at getting gifts, but they quickly move on, forgetting about the donor. Don’t do that. Stay with that donor, and they’ll stay with you.
Be the Tommy Bahama of Non-Profits: 10 Ways to Care for Your Major Donors
Like one exceptional brand, you too can be known for your great “customer service” – to donors.
A Personal Touch Can Lead to Big Impact
Personal touches with donors can lead to closer connections with major donors. These relationship-building communications are crucial to fundraising.
TOP RATED PODCAST
Twice monthly, Richard and Jeff address current topics and classic problems in major gift fundraising.
