Are you providing great “customer service” to your donors? Here are 10 ways to impress them so they stick around for the long-term.
The donor experience is not just about the service your organization provides. It matters more how they feel about the interaction with YOU.
Can you do more major gifts-style work with mid-level donors, and inspire these donors not only to continue giving more each year, but also move them into major gifts much faster?
Not every donor is going to end up becoming a major donor and leaving you in his estate. But you should treat each donor as if he is.