by Richard Perry and Jeff Schreifels | Nov 14, 2022 | Administrative Support, Back Office, Donor Attrition, Value Attrition | Admin Support, Database, Donor Attrition, Fundraising
When your back office isn’t equipped to support your fundraising efforts, you’re going to see higher levels of donor value attrition.
by Richard Perry and Jeff Schreifels | Aug 29, 2022 | Culture of Philanthropy, Donor Experience, Donor-Centered, Organization Structure | Culture of Philanthropy, Donor Attrition, Donor-Centered, Pipeline Development, StructureIt’s a sad fact that non-profit organizations are not treating their donors well. In the donor data we’ve analyzed from hundreds of organizations, average donor attrition rates are around 40-60%. So why are donors giving less, or going away altogether? One of the main...
by Richard Perry and Jeff Schreifels | Aug 3, 2022 | Donor Attrition, Donor Service, Donor-Centered | Customer Service, Donor Attrition, Donor-Centered, Relationships
Here’s a list of what NOT to do. When fundraisers treat their donor like an ATM, it’s the worst kind of transactional fundraising.
by Richard Perry and Jeff Schreifels | May 30, 2022 | Donor Attrition, Donor Pipeline, Mid-Level Programs | Donor Attrition, Mid-level donors, Moves Management, Pipeline Development
Without a healthy donor pipeline, donors are getting stuck at their level of giving. Here’s how to address the clogs in your donor pipeline.
by Richard Perry and Jeff Schreifels | Mar 21, 2022 | donor relationships, donor value, Finances | Donor Attrition, Major Gift Officers, Value Attrition
When it comes to the economic impact of an MGO, does the donor relationship count? Yes, and it’s more significant than you realize.
by Richard Perry and Jeff Schreifels | Mar 2, 2022 | cultivating donors, Stewardship, Value Retention | Donor Attrition, Donor Retention, Value Attrition
Value retention is bad across the non-profit sector but it’s particularly low in the healthcare sector. Here’s what you can do instead.