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How Your Back Office Can Destroy Your Fundraising

How Your Back Office Can Destroy Your Fundraising

by Richard Perry and Jeff Schreifels | Nov 14, 2022 | Administrative Support, Back Office, Donor Attrition, Value Attrition | Admin Support, Database, Donor Attrition, Fundraising

When your back office isn’t equipped to support your fundraising efforts, you’re going to see higher levels of donor value attrition.

Four Things I Don’t Understand About Major Gift Naysayers

Four Things I Don’t Understand About Major Gift Naysayers

by Richard Perry and Jeff Schreifels | Jun 28, 2021 | Administrative Support, Back Office, Economics of Major Gifts | Donor Attrition, Value Attrition

How do you overcome major gifts naysayers? Here are our three solutions.

Why Your Back Office Is Losing You Money

Why Your Back Office Is Losing You Money

by Richard Perry and Jeff Schreifels | Jun 23, 2021 | Administrative Support, Back Office, Economics of Major Gifts | Admin Support

Learn seven common back office issues that negatively impact your donors and could lose your organization millions.

Express Gratitude – Daily

Express Gratitude – Daily

by Richard Perry and Jeff Schreifels | Sep 6, 2017 | Attitude, Back Office, gratitude | Reporting Back, Retention, Thanking

I find it difficult to focus on the positive things people do. Jeff and my wife both tell me regularly that I am too problem-oriented. So I have committed myself to seek and find the best in others, to TELL them I have noticed it, and to do this on a daily basis. This journey has also had me processing two things…

The Important Back End of Major Gifts

The Important Back End of Major Gifts

by Richard Perry and Jeff Schreifels | Mar 4, 2016 | Admin support, Back Office, Data Processing, Donor Care, Offer Development, Receipting, Research, support, Systems | Hiring, Impact, Major Gifts, Management, Non-Profits, Overworked, Teamwork, Uncategorized

The back office is just as important as any donor-facing activity. We simply need to get that fact into our heads and into our practice as fundraisers.

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