by Richard Perry and Jeff Schreifels | Dec 21, 2018 | Proof of Performance, Reporting | Reporting Back, Thanking, Touch Points
“How do I tell my donor she made a difference?” the MGO asked. “I mean, there are only so many ways to do that.” Good question. Jeff and I routinely tell MGOs that there is no limit to how many times they should tell a donor he is making a difference. You could do it...
by Richard Perry and Jeff Schreifels | Jul 13, 2018 | Proof of Performance, Strategy | Cultivation, Passions and Interests
“Is that all you can come up with? Seriously? Don’t you have anything new to share? I mean, there has to be a new idea, isn’t there?” Jeff and I have heard this angst-ridden line of questioning almost every week for years. Yes, every week – sometimes multiple times a...
by Richard Perry and Jeff Schreifels | Oct 25, 2017 | Proof of Performance, Reports | Impact, Reporting Back, Touch Points
The major reason non-profits lose economic value from donors, at a rate of 40-60% a year, is because the donor is not told that her giving is making any difference. This one fact is largely ignored by many non-profits, which is why they continue to struggle...
by Richard Perry and Jeff Schreifels | Oct 6, 2017 | Proof of Performance, Reporting | Reporting Back, Thanking, Touch Points
“How do I tell my donor she made a difference?” the MGO asked. “I mean, there are only so many ways to do that.” Good question. Jeff and I routinely tell MGOs that there is no limit to how many times they should tell a donor he is making a difference. You could do it...
by Richard Perry and Jeff Schreifels | Jan 13, 2017 | Cultivation, listening, Proof of Performance, Stewardship, Strategy | Communication, Donor Visits, Donor-Centered, Relationships, Uncategorized
Fifth in the series: Six Traits of Healthy Donor Relationships I could go on forever with lists on how to communicate effectively. But it all boils down, in my opinion, to two big points: You listen well and capture the meaning AND intent of your donors. You give them...