by Karen Kendrick | May 4, 2022 | Communication, Conflict, Conversation | Communication, Conflict, Personal Development
I don’t know how we think we can avoid it. Our organizations are made up of people with different personalities, expectations, cultural experiences, and communication styles working together 8 hours a day, 40 hours a week. Why on earth would we think there won’t be...
by Karen Kendrick | May 2, 2022 | Anxiety, Communication, Conflict, Conversations | Communication, Conflict, Relationships
As a leader, when someone on your team is being territorial and difficult, it’s a good idea to pause and think about why. Possibly, like Jeff just talked about in his previous two blogs, it has to do with your culture, systems, or structures. You need to ask yourself...
by Richard Perry and Jeff Schreifels | Jan 16, 2017 | Conflict, Cultivation, Saying No | Communication, Donor-Centered, Relationships, Stewardship, Uncategorized
Sixth in the series: Six Traits of Healthy Donor Relationships You probably would never think of saying “no” to a donor. But in a healthy relationship, sometimes you have to. It feels counter-intuitive, I know. But if you don’t do it, you will sow the seeds of a great...
by Richard Perry and Jeff Schreifels | Nov 7, 2014 | Conflict, Managing Donors, Setting Boundaries | Accountability, Development Directors, Major Gifts, Uncategorized
A major gift job is personal and intimate, and a MGO is often in situations which can get really uncomfortable if the donor wants to take it there. I’m talking about racial and bigoted comments, sexual innuendo and inappropriate behavior, aggressive statements on...