by Richard Perry and Jeff Schreifels | Sep 11, 2019 | Growth, Service | Donor-Centered, Passions and Interests
There’s something about wanting to grow the revenue of a non-profit or a caseload of donors. It gets us thinking about the money. And that’s not good. Thinking about the money always gets you on the wrong path, away from true value. That’s why a primary driver of...
by Richard Perry and Jeff Schreifels | Apr 15, 2019 | Cultivation, Major Donors, Service, Stewardship | Major Gift Officers, Major Gifts
You may not like to hear this, but there are other major gift officers from other organizations who are cultivating the donors in your portfolios. I know, it sounds crazy, but your donors have passions and interests outside of your organization’s mission. But from the...
by Richard Perry and Jeff Schreifels | Jun 22, 2018 | Connector, Empathy, Service | Communication, Customer Service, Donor-Centered
Third in a Four-Part Series For you to be a good major gift officer, expectations are already high. I listed those expectations in my first blog post in this series. Your work is no small task; Richard and I know that you have one of the toughest jobs that the...
by Richard Perry and Jeff Schreifels | Dec 27, 2017 | jobs, Service | Management, Small Organizations, Teamwork
There are a lot of non-profits whose donor back-office services work really well. And then there are non-profits that, for any number of reasons, lack back-office staff. This might stem from a lack of funds but, more often, it springs from the mentality of an...
by Richard Perry and Jeff Schreifels | May 22, 2017 | Competition, Service | Customer Service, Donor-Centered, Donors as Mission
Last in a Series: Donors as Mission When Richard and I talk to non-profit fundraisers and leaders about understanding the competition, they get a little irritated with us. Their feeling is that non-profits should not consider other non-profits as “competitors.” I...