Dealing with Ignorant Donors
What most donors need is compassionate enlightenment, not judgment and immediate correction. When your donor says something that you know is just wrong, Jeff and I suggest the following way to deal with it…
What most donors need is compassionate enlightenment, not judgment and immediate correction. When your donor says something that you know is just wrong, Jeff and I suggest the following way to deal with it…
Here’s an approach to first donor contact – that phone call or meeting where you are finally talking to the donor live. Use this checklist to make sure you have a productive conversation.
You can be successful in your donor asks when you give the donor options – a menu of things he or she can support that align to their interests and passions.
Do you try to get a meeting with your donor immediately upon adding him to your caseload? Sometimes you need a few more steps first.
Are you afraid of a no? Do you find yourself figuring out how NOT to ask your donors for a gift? Rejection is a learning tool – and you will be OK.
An MGO wrote us recently about this dilemma that many MGOs face, where one partner or spouse does not share the same passion, love and enthusiasm for the cause as the other one. The husband loves the organization; the wife doesn’t. But they share decision-making on donations. How should you handle a disinterested spouse or partner?