by Richard Perry and Jeff Schreifels | Sep 9, 2015 | Giving, Outcomes, Proof of Performance, Reporting | Donor-Centered, Impact, Stewardship, Uncategorized
You’ve experienced it. Everyone has. In a meeting, on a call or via email, the person talking (or calling or writing) is blathering on about all the features and benefits of their favorite service or product. But you have a niggle in your mind. Something is not quite...
by Richard Perry and Jeff Schreifels | Sep 7, 2015 | Outcomes, Reporting Back, Results | Donor Retention, Donor-Centered, Impact, Major Gifts, Overhead, Uncategorized
It was a disturbing conversation. The donor had made a significant gift and was now asking what had resulted – what had actually happened – from that gift. A simple question. The Director of Development was caught in the corner. Anticipating a grilling from the donor,...
by Richard Perry and Jeff Schreifels | Feb 6, 2015 | Impact, Managing, Outcomes, Results | Accountability, Major Gifts, Management, Non-Profits, Uncategorized
I will never forget the discussion I had when I was managing a sales team for a commercial company. I had been meeting with various salespeople, going over their performance, and now it was time to meet with Brandon (not his real name). Brandon was an energetic,...
by Richard Perry and Jeff Schreifels | Jan 14, 2015 | Accountability, Managing, Outcomes, Results | Impact, Major Gifts, Non-Profits, Overhead, Uncategorized
More non-profit leaders, MGOs and donors will value impact and outcomes vs. overhead in 2015. That is the second trend to watch this year. In an earlier post on reminding your donors about impact, I wrote about the need to focus on impact and outcomes rather than...
by Richard Perry and Jeff Schreifels | Jan 9, 2015 | Accountability, Outcomes, Results | Donor-Centered, Impact, Overhead, Philanthropy, Uncategorized
We have trouble stirring up north. Good trouble. Brady Josephson, Canadian charity strategist, marketer, professor, writer and all around solid thinker on non-profit matters, is addressing a favorite topic of Jeff’s and mine: how organizations measure their...